Verification is the word every platform uses and few explain. Here is ours, in order.
Identity, before anything else
Every trader completes biometric identity verification before their account can go live. Not after the first job, not after a complaint. Before.
State changes are audited, so there is a record of when an account became able to take work and what changed to allow it.
Credentials, checked by a person
Credential approval is performed by a person. Never automatic.
That is slower and it is the point. An automated check confirms a document is the right shape. A person notices that the name does not match, that the scheme is not what it claims, that the expiry has been altered.
Registers, where they exist
Where a public register exists, the reviewer checks it, and the platform records which register, when, and the result. Not "we verify against registers" as a general boast, but a specific line you could audit.
The registers listed on our standards page are configured for that workflow and traders can actually submit against them. That sounds like a low bar. It is one plenty of platforms fail, by listing schemes they have no way to accept.
What verification is not
It is not a judgement about quality of work, and we do not pretend otherwise. It establishes that the person is who they say, holds what they claim, and is insured. Whether they are good at the job is a different question, and the verified track record on their profile is a better guide to it than anything we could assert.