Trust & safety at Tradelynx

• Identity, before going live. Every trader completes biometric identity verification before their account can take work.
• Checked by a person. Credentials are reviewed by a human against the relevant public register — approval is never automatic.
• Insurance is a hard gate. Without current public-liability insurance evidence on file, a trader cannot accept new work.
• Audit-trailed. Verification and account state changes are recorded with a timestamped audit log.

Full detail: our verification standards and how verification works.

Tradelynx is founder-led, built from an IT and service-management background. That’s why it’s verification-first, audit-trailed and privacy-first by design — the same disciplines that run a well-managed IT service, applied to finding a trustworthy tradesperson.

It’s built with industry professionals who’ve lived the legacy pain points of trade lead-generation — leads sold to five people at once, fees whether or not you win, no accountability after the introduction — and set out to avoid them. We’re based on the South Coast (Fareham, Hampshire) and launching in Portsmouth, Southampton and Bournemouth first.

5% of Tradelynx’s platform revenue goes to CALM (Campaign Against Living Miserably) via Work for Good — supporting suicide prevention in an industry with one of the highest suicide rates of any sector. It’s a share of platform revenue, not of your transaction.

The data controller is Tradelynx Limited, registered in England and Wales (company number 17064008, registered office 2 Hayling Close, Fareham, Hampshire, PO14 3AE) and registered with the ICO (registration number ZC156126). Personal data is processed under UK GDPR, held in the EU region, with sensitive fields encrypted and access logged. For a plain-language walkthrough of how your data is used, who sees what, and your rights, see how we use your data — or the full privacy notice.