Everything a housing association gets on Tradelynx

Every statutory duty for every home, with the evidence behind it and a clear view of what is missing.

• Every statutory duty across your properties in one calendar, sorted into overdue, missing, due soon and upcoming.Web and appWorkspace
• Fire risk, legionella, asbestos, lifts and fire door checks are tracked alongside gas, electrical and EPC.WebWorkspace
• See what share of your record is verified at source, from a live register check or a verified contractor job.WebWorkspace
• Upload or replace the certificate behind any duty from its own row.WebWorkspace
• Anything still to confirm on a property has its official checker one click away.WebWorkspace
• The workspace owner gets an email when a statutory item becomes due or expires, once for each.WebWorkspace

Damp, mould and emergency hazards on the statutory clock, step by step.

• A damp, mould or emergency hazard report starts the Awaab's Law clock: 24 hours for an emergency, and investigate, written summary and repair deadlines for damp and mould.WebWorkspace
• Each hazard case shows its next deadline (make safe, investigate, written summary or repair) and moves on as you record each step.WebWorkspace

Residents report problems from their own page and can see what is happening.

• Residents report a problem from their own page and it opens a hazard case in your workspace.WebWorkspace
• Residents see their case status in plain language as it moves.WebWorkspace
• A repair request page under your name where tenants report a problem, with a call prompt for urgent jobs.WebWorkspace

The measures your own records can support, and a plain no data where they cannot.

• Tenant Satisfaction Measures built from your register and cases, showing no data where a stream has no records, with a download.WebWorkspace
• Record repairs, complaints and anti-social behaviour as cases, which feed the Tenant Satisfaction Measures.WebWorkspace

The golden thread for higher-risk buildings, and answers drawn from it.

• For higher-risk buildings, the Building Safety Act required set per building, with its status and whether the evidence is on file.WebWorkspace
• Each building's safety documents are held in a store organised to the BS 8644 golden-thread structure.WebWorkspace
• Ask a building a plain-English question and get an answer drawn only from its own register and documents, never a compliance verdict.WebWorkspace

Open cases, send them to your contractors and see how those contractors perform.

• Open a case for a property with its type and priority, on the web or in the app, where cases can also be filtered by status and priority.Web and appWorkspace
• Raise a case for a due compliance item with one button on its row.WebWorkspace
• Dispatch an unassigned case to a contractor from your panel, on the web or in the app.Web and appWorkspace
• Each case keeps its timeline, its thread and the tenant's photos together, and completion is written to the property's history.Web and appWorkspace
• Share a case with the tenant so they can follow it, and revoke that access.Web and appWorkspace
• Keep a roster of your own contractors, adding them one at a time or from a CSV file.Web and appWorkspace
• See the jobs dispatched to your panel in one list.WebWorkspace
• Scorecards for your contractors built from work the platform saw: response, acceptance and completion, blank where there is no data.WebWorkspace
• One button raises a job for every certificate due in the next 60 days, and leaves alone anything that already has an open job.WebWorkspace

Bring your stock in, keep its assets on a schedule, and take the evidence out.

• Import your stock from a CSV file or pasted text, on the web or in the app.Web and appWorkspace
• Register boilers, lifts, fire systems and other assets per building, and the duties they carry appear on the building's calendar.Web and appWorkspace
• A planned maintenance schedule from each asset's service interval that rolls forward when you mark a service done.Web and appWorkspace
• See which homes sit below EPC band C, with the in-force E floor and the consulted C standard shown as separate facts, and what each certificate recommends.WebWorkspace
• Export your compliance position as a CSV with the evidence grade on every entry.WebWorkspace
• Download your portfolio as an Excel workbook.WebWorkspace

The work history owners have agreed to share with you, with the grade on every entry.

• Search properties by address or postcode and open a report of the work history the owner consented to share, on the web or in the app.Web and appWorkspace
• Filter a property's history by year, trade, verification level and size of work, and export the report with your own reference.WebWorkspace
• See how much of a property's history is recorded by the platform, identity verified or only reported by a user.Web and appWorkspace

Invite owners to claim their home's record; what you can see of it is always their choice.

• Create a Passport claim invite for an address and hand the link to the owner yourself; Tradelynx never contacts them.WebWorkspace
• See whether each invite is pending, claimed or expired, and copy a pending invite's link again.WebWorkspace
• A claimed invite shows no property data: seeing the record still needs the owner to share it with you.WebWorkspace

Connect your own systems with scoped keys and signed webhooks.

• Read the Property Intelligence API documentation and download its OpenAPI 3 specification, with no account needed.WebFree
• Build against a sandbox key that returns synthetic data and needs no agreement.WebFree
• Create an API key that carries only the scopes you choose, copy it once, and revoke it when you no longer need it.Web and appWorkspace
• Pin a key to set IP addresses, rotate it with the old key working for seven days, and see when each key was last used.WebWorkspace
• See which API products are switched on for your workspace; each is enabled by agreement.WebWorkspace
• Call the Property Intelligence API from your own systems; a request is charged only once its price is set, switched on and above its coverage threshold.WebPriced
• A monthly minimum for API use applies only once it is priced and switched on, and the documentation states it.WebPriced
• Every API response carries the notice that the data must never be the sole basis for an adverse decision about a person.WebFree
• Read the published method behind the risk products: every input and where it comes from.WebFree
• Add an HTTPS webhook endpoint for case and compliance events, check each delivery against a signing secret, and pause or delete it from the app.Web and appWorkspace

Who can use the workspace, how it is paid for and how access is protected.

• Invite a colleague by email with a role, remind them once, or withdraw the invitation while it waits.Web and appWorkspace
• Remove a team member so they lose access, and change a member's role from the app.Web and appWorkspace
• Every member of the workspace signs in with a second factor from an authenticator app.WebWorkspace
• Reveal a property's key safe code only after entering a code emailed to you; every reveal is logged and the code hides itself after 30 seconds.Web and appWorkspace
• See your organisation's name, type, plan, active members and active API keys in one place.WebWorkspace
• See your trial or plan and manage the subscription on the website; the app shows the plan and when the period ends.Web and appWorkspace
• Lock the enterprise app with Face ID, Touch ID or a PIN, and delete your own account from it.AppFree