Everything a letting agent gets on Tradelynx

Every duty that comes with a tenancy, resolved per property, at its real legal status.

• Each tenancy resolves deposit protection, Right to Rent, smoke and CO alarms and the written statement of terms on top of gas, electrical and EPC.WebWorkspace
• HMO licensing is tracked where a property is a house in multiple occupation.WebWorkspace
• Each Renters' Rights measure is shown at its real legal status, with the ones that are not yet law marked as such.WebWorkspace
• Every tenancy ending in the next four months, soonest first, and any that has ended while still marked let.WebWorkspace
• For each property, the documents a new tenant should be given, whether you hold each one in date, and a printable checklist.WebWorkspace

Every statutory duty across your managed properties, with the evidence behind it.

• Every statutory duty across your properties in one calendar, sorted into overdue, missing, due soon and upcoming.Web and appWorkspace
• Fire risk, legionella, asbestos, lifts and fire door checks are tracked alongside gas, electrical and EPC.WebWorkspace
• See what share of your record is verified at source, from a live register check or a verified contractor job.WebWorkspace
• Upload or replace the certificate behind any duty from its own row.WebWorkspace
• Anything still to confirm on a property has its official checker one click away.WebWorkspace
• The workspace owner gets an email when a statutory item becomes due or expires, once for each.WebWorkspace
• For higher-risk buildings, the Building Safety Act required set per building, with its status and whether the evidence is on file.WebWorkspace
• Ask a building a plain-English question and get an answer drawn only from its own register and documents, never a compliance verdict.WebWorkspace

Tenants report repairs under your name, and you send them to your own contractors.

• A repair request page under your name where tenants report a problem, with a call prompt for urgent jobs.WebWorkspace
• Residents report a problem from their own page and it opens a hazard case in your workspace.WebWorkspace
• Open a case for a property with its type and priority, on the web or in the app, where cases can also be filtered by status and priority.Web and appWorkspace
• Raise a case for a due compliance item with one button on its row.WebWorkspace
• Dispatch an unassigned case to a contractor from your panel, on the web or in the app.Web and appWorkspace
• Each case keeps its timeline, its thread and the tenant's photos together, and completion is written to the property's history.Web and appWorkspace
• Share a case with the tenant so they can follow it, and revoke that access.Web and appWorkspace
• Keep a roster of your own contractors, adding them one at a time or from a CSV file.Web and appWorkspace
• See the jobs dispatched to your panel in one list.WebWorkspace
• Scorecards for your contractors built from work the platform saw: response, acceptance and completion, blank where there is no data.WebWorkspace
• One button raises a job for every certificate due in the next 60 days, and leaves alone anything that already has an open job.WebWorkspace

Bring your properties in, keep their assets on a schedule, and take the evidence out.

• Import your stock from a CSV file or pasted text, on the web or in the app.Web and appWorkspace
• Register boilers, lifts, fire systems and other assets per building, and the duties they carry appear on the building's calendar.Web and appWorkspace
• A planned maintenance schedule from each asset's service interval that rolls forward when you mark a service done.Web and appWorkspace
• See which homes sit below EPC band C, with the in-force E floor and the consulted C standard shown as separate facts, and what each certificate recommends.WebWorkspace
• Export your compliance position as a CSV with the evidence grade on every entry.WebWorkspace
• Download your portfolio as an Excel workbook.WebWorkspace

The work history owners have agreed to share with you, with the grade on every entry.

• Search properties by address or postcode and open a report of the work history the owner consented to share, on the web or in the app.Web and appWorkspace
• Filter a property's history by year, trade, verification level and size of work, and export the report with your own reference.WebWorkspace
• See how much of a property's history is recorded by the platform, identity verified or only reported by a user.Web and appWorkspace

Invite owners to claim their home's record; what you can see of it is always their choice.

• Create a Passport claim invite for an address and hand the link to the owner yourself; Tradelynx never contacts them.WebWorkspace
• See whether each invite is pending, claimed or expired, and copy a pending invite's link again.WebWorkspace
• A claimed invite shows no property data: seeing the record still needs the owner to share it with you.WebWorkspace

Connect your own systems with scoped keys and signed webhooks.

• Read the Property Intelligence API documentation and download its OpenAPI 3 specification, with no account needed.WebFree
• Build against a sandbox key that returns synthetic data and needs no agreement.WebFree
• Create an API key that carries only the scopes you choose, copy it once, and revoke it when you no longer need it.Web and appWorkspace
• Pin a key to set IP addresses, rotate it with the old key working for seven days, and see when each key was last used.WebWorkspace
• See which API products are switched on for your workspace; each is enabled by agreement.WebWorkspace
• Call the Property Intelligence API from your own systems; a request is charged only once its price is set, switched on and above its coverage threshold.WebPriced
• A monthly minimum for API use applies only once it is priced and switched on, and the documentation states it.WebPriced
• Every API response carries the notice that the data must never be the sole basis for an adverse decision about a person.WebFree
• Read the published method behind the risk products: every input and where it comes from.WebFree
• Add an HTTPS webhook endpoint for case and compliance events, check each delivery against a signing secret, and pause or delete it from the app.Web and appWorkspace

Who can use the workspace, how it is paid for and how access is protected.

• Invite a colleague by email with a role, remind them once, or withdraw the invitation while it waits.Web and appWorkspace
• Remove a team member so they lose access, and change a member's role from the app.Web and appWorkspace
• Every member of the workspace signs in with a second factor from an authenticator app.WebWorkspace
• Reveal a property's key safe code only after entering a code emailed to you; every reveal is logged and the code hides itself after 30 seconds.Web and appWorkspace
• See your organisation's name, type, plan, active members and active API keys in one place.WebWorkspace
• See your trial or plan and manage the subscription on the website; the app shows the plan and when the period ends.Web and appWorkspace
• Lock the enterprise app with Face ID, Touch ID or a PIN, and delete your own account from it.AppFree