Everything Tradelynx does / Insurers

Everything an insurer gets on Tradelynx

Consented maintenance evidence at underwriting and claim time, with provenance on every line, a loss-prevention worklist across your book and the flood band for every property. Nothing a policyholder has not consented to share is visible.

What does Tradelynx do for an insurer?

An insurer gets consented maintenance evidence at underwriting and claim time: a score-free underwriting profile of verified servicing cadence and water-damage mentions, a claims-evidence lookup, a loss-prevention worklist, claim-ready inventory packs, and a Property Intelligence API. Nothing un-consented is visible by construction, and nothing is the sole basis of a decision.

By Mike Fellows, Founder, Tradelynx · IT and service management backgroundPublished 12 September 2026Last reviewed 12 September 2026

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1. What you can do

All 39 things an insurer gets, by category

39 of 39

Workspace: part of your organisation's workspace, priced per organisation. Priced: a separately priced line, which charges only when it is priced, activated and above its data threshold.

Policyholder connections4 things · Workspace

Invite policyholders to connect their property record, and chase the ones who have not.

  • Invite a policyholder by email, with a policy reference and address, to connect their property's record to you.WebWorkspace
  • Add a property by hand with its address and policy reference.WebWorkspace
  • See each property's connection status, when it connected and how many completed jobs it holds.WebWorkspace
  • See every unconnected invite and resend an unanswered one with a fresh seven-day link, up to twice, a week apart; anyone who declined is never sent it again.WebWorkspace
Underwriting evidence4 things · Workspace

What a connected property's consented, verified history says, with provenance on every line.

  • For a connected property, see servicing for gas and heating, electrical, plumbing and water, and roofing from consented verified history, each with job count, last date and typical interval.WebWorkspace
  • See how many consented jobs mention a leak or escape of water, labelled as a keyword count from job descriptions.WebWorkspace
  • Read the consented job history with sign-off and certification status at the time of the work; engineer identities are never shown.WebWorkspace
  • See the property's Environment Agency rivers and sea flood band, indicative and area-based, with the official checker linked.WebWorkspace
Claims evidence3 things · Workspace, except where marked

The same consented history arranged for claim-time questions, and the owner's own inventory packs.

  • See claims evidence from the same consented history, organised around claim questions and each marked recent or not, as support for a human decision.WebWorkspace
  • Download, as a PDF, a claim-ready inventory pack an owner has sent you, with the item count, how many items are evidenced and the declared total; the owner never pays.WebPriced
  • Raise an insurance claim case with its policy or claim reference.WebWorkspace
Loss prevention2 things · Workspace

Recommended fixes before they become claims, for one property or the whole book.

  • See recommended loss-prevention interventions for a connected property, each with its rationale and basis.WebWorkspace
  • See one loss-prevention worklist across every consented property, download it as a CSV, and see properties connected without consent counted but not read.WebWorkspace
Flood exposure1 thing · Workspace

The flood band across your book, indicative and area-based.

  • See the flood band of every property in your book, worst first, with a count in each band and a CSV download; England only.WebWorkspace
Property lookup3 things · Workspace

Search properties with activity on Tradelynx and read their consented history.

  • Search properties by address or postcode and open a report of the work history the owner consented to share, on the web or in the app.Web and appWorkspace
  • See how much of a property's history is recorded by the platform, identity verified or only reported by a user.Web and appWorkspace
  • Filter a property's history by year, trade, verification level and size of work, and export the report with your own reference.WebWorkspace
API and webhooks11 things · Workspace, except where marked

Connect your own systems with scoped keys and signed webhooks.

  • Give a key the insurer scopes: risk signal, underwriting and claims evidence.WebWorkspace
  • Read the Property Intelligence API documentation and download its OpenAPI 3 specification, with no account needed.WebFree
  • Build against a sandbox key that returns synthetic data and needs no agreement.WebFree
  • Create an API key that carries only the scopes you choose, copy it once, and revoke it when you no longer need it.Web and appWorkspace
  • Pin a key to set IP addresses, rotate it with the old key working for seven days, and see when each key was last used.WebWorkspace
  • See which API products are switched on for your workspace; each is enabled by agreement.WebWorkspace
  • Call the Property Intelligence API from your own systems; a request is charged only once its price is set, switched on and above its coverage threshold.WebPriced
  • A monthly minimum for API use applies only once it is priced and switched on, and the documentation states it.WebPriced
  • Every API response carries the notice that the data must never be the sole basis for an adverse decision about a person.WebFree
  • Read the published method behind the risk products: every input and where it comes from.WebFree
  • Add an HTTPS webhook endpoint for case and compliance events, check each delivery against a signing secret, and pause or delete it from the app.Web and appWorkspace
Opening the workspace and owners4 things · Workspace, except where marked

How the workspace opens, and inviting owners to claim their record.

  • Open a workspace with your FCA Firm Reference Number, checked against the FCA register so only a currently authorised firm gets in.WebFree
  • Create a Passport claim invite for an address and hand the link to the owner yourself; Tradelynx never contacts them.WebWorkspace
  • See whether each invite is pending, claimed or expired, and copy a pending invite's link again.WebWorkspace
  • A claimed invite shows no property data: seeing the record still needs the owner to share it with you.WebWorkspace
Team and security7 things · Workspace, except where marked

Who can use the workspace, how it is paid for and how access is protected.

  • Invite a colleague by email with a role, remind them once, or withdraw the invitation while it waits.Web and appWorkspace
  • Remove a team member so they lose access, and change a member's role from the app.Web and appWorkspace
  • Every member of the workspace signs in with a second factor from an authenticator app.WebWorkspace
  • Reveal a property's key safe code only after entering a code emailed to you; every reveal is logged and the code hides itself after 30 seconds.Web and appWorkspace
  • See your organisation's name, type, plan, active members and active API keys in one place.WebWorkspace
  • See your trial or plan and manage the subscription on the website; the app shows the plan and when the period ends.Web and appWorkspace
  • Lock the enterprise app with Face ID, Touch ID or a PIN, and delete your own account from it.AppFree

2. What it costs

The Property Intelligence API and the claim-ready inventory pack are priced lines that charge only when priced, activated and above their data threshold; connection and the underwriting profile carry no published price today.

Every price on this page is resolved from the one pricing source at the moment the page is served; a line charges only when it is priced, activated and above its data threshold, and until then it says so.

3. Where the data comes from

4. What it does not do

Questions insurers ask

What can an insurer see about a property?

Only the verified history a policyholder has consented to share once they connect: servicing by trade, counted mentions of leaks or escape of water, and the job history with its status at the time of the work. Engineer identities are never shown, and an un-consented row cannot be returned.

Does Tradelynx score or decide a policy?

No. The underwriting view is score-free and is evidence for a human underwriter, never the sole basis of a decision. Unverified work is left out rather than counted as if verified.

Which flood risk does it show?

The Environment Agency's rivers and sea band, indicative and area-based, with the official checker linked. Surface water, coastal and subsidence risk are not claimed.

Who pays for a claim-ready inventory pack?

The insurer, never the owner, and only once that line is priced, switched on and above its item threshold.

Other audiences: Homeowners · Tenants and residents · Tradespeople · Housing associations · Councils that manage their own homes · Letting agents · Estate agents · Facilities management · Landlords · Mortgage lenders